Contact information
At CardCrown.shop, customer satisfaction is important to us. Whether you have a question about an order, product, shipping, returns, or anything else related to our store, our team is here to assist you.
Contact Us
For general questions, order assistance, returns, refunds, and customer support:
Phone
+1 (479) 345-1674
Please have your order number available when contacting us regarding an existing order so that we can assist you more efficiently.
Business Address
CardCrown.shop
64 Whitehaven Crescent
MCCUTCHEON QLD 4856
Australia
Customer Support
You can contact us regarding:
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Order status
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Product availability
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Pokémon TCG products
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Shipping and delivery
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Damaged or incorrect orders
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Returns and refunds
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Pre-orders
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Payment questions
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Product authenticity
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General inquiries
When contacting us about an order, please include your order number and the email address used during checkout whenever possible.
Response Times
We aim to respond to customer inquiries as promptly as reasonably possible.
Response times may vary depending on the volume and nature of inquiries, weekends, public holidays, and other circumstances.
Before Contacting Us
For common questions, you may also find helpful information in our FAQ, Shipping Policy, Return & Refund Policy, Payment Policy, and Terms of Service.
Thank you for choosing CardCrown.shop.