At CardCrown.shop, we aim to provide a secure, convenient, and transparent checkout experience. This Payment Policy explains how payments are processed when you purchase Pokémon Trading Card Game products and other items from our store.
1. Accepted Payment Methods
CardCrown.shop may accept one or more of the following payment methods at checkout:
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Credit and debit cards
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Visa
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Mastercard
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American Express
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Other payment methods displayed during checkout
Available payment methods may vary depending on your location and the payment options currently supported by our checkout provider.
2. Payment Authorization
When you place an order, your payment method may be subject to an authorization check. Your order will generally be processed only after successful payment authorization.
If your payment cannot be authorized or is declined, CardCrown.shop reserves the right to cancel or place the order on hold until a valid payment method is provided.
3. Payment Security
CardCrown.shop takes reasonable measures to protect payment information and uses third-party payment processors to process transactions.
We do not intentionally store complete credit or debit card numbers on our own systems. Payment information may be handled directly by the applicable payment processor in accordance with its own privacy and security policies.
Customers should always ensure that the billing information entered during checkout is accurate.
4. Billing Information
You are responsible for providing accurate and complete billing information when placing an order.
If the billing information provided does not match the information held by your payment provider, your payment may be declined or your order may be delayed for verification.
CardCrown.shop may contact you if additional information is reasonably required to verify an order.
5. Order Verification
For fraud prevention and customer protection, CardCrown.shop reserves the right to verify certain orders before shipment.
We may cancel or delay an order if we reasonably suspect:
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Unauthorized payment activity
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Fraudulent transactions
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Misuse of a payment method
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Incorrect or suspicious billing information
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Multiple orders that appear to be connected to fraudulent activity
If an order is cancelled after payment has been successfully captured, any eligible refund will be issued to the original payment method.
6. Pre-Orders
Payment requirements for pre-order products may differ depending on the product and checkout terms displayed at the time of purchase.
If full payment is required when a pre-order is placed, the payment may be processed immediately.
Customers are responsible for reviewing the product listing and checkout information before completing a pre-order.
Please refer to our Pre-Order Policy for additional information.
7. Pricing and Currency
All product prices are displayed in the currency indicated on the CardCrown.shop website or during checkout.
Prices may change at any time before an order is placed. Once an order has been successfully accepted and paid for, the applicable order confirmation will reflect the price charged for that order, subject to circumstances such as obvious pricing errors or fraudulent activity.
Shipping charges, taxes, duties, or other applicable fees may be added during checkout where applicable.
8. Pricing Errors
Although CardCrown.shop makes reasonable efforts to ensure that product information and pricing are accurate, occasional errors may occur.
If a product is listed at an obviously incorrect price due to a technical, typographical, or system error, we reserve the right to cancel the affected order and refund any amount already paid.
9. Refunds
When a refund is approved under our Return and Refund Policy, the refund will generally be issued to the original payment method used for the purchase.
The time required for a refund to appear in your account may depend on your bank, card issuer, or payment provider.
CardCrown.shop does not control the processing time of third-party financial institutions.
10. Chargebacks and Payment Disputes
If you believe a transaction was made without your authorization or that there is an issue with an order, please contact us at contact@CardCrown.shop before initiating a payment dispute whenever possible.
We will make reasonable efforts to investigate and resolve legitimate payment concerns.
Nothing in this section limits any rights or protections you may have under applicable consumer or payment laws.
11. Failed or Reversed Payments
If a payment is reversed, rejected, or otherwise fails after an order has been placed, CardCrown.shop may suspend processing or shipment of the order until successful payment is received.
If payment cannot be successfully completed within a reasonable period, the order may be cancelled.
12. Contact Information
If you have questions regarding a payment, billing issue, or transaction, please contact us:
CardCrown.shop
Email: contact@CardCrown.shop
Phone: +1 (479) 345-1674
Address: 64 Whitehaven Crescent, MCCUTCHEON QLD 4856
We are committed to providing a secure and reliable payment experience for our customers.